* At Julie Anne, we take great pride in our reputation for offering merchandise of the highest quality. Your satisfaction is extremely important to us. While we do not accept returns due to the nature of our handcrafted products, we are happy to offer exchanges under the following conditions: You contact us within 10 business days of receiving your order. The item is in original condition, unworn, unused, and undamaged. It is returned in its original packaging, along with all accessories and materials included in the original purchase. Please note: All items must be returned pre-paid; we do not cover return shipping costs. We are not responsible for any items lost in the mail. This policy does not affect your statutory rights. Thank you for choosing Julie Anne – where craftsmanship meets elegance.